January 26, 2021

Apple Apologizes for MacBook Keyboard Problems

Apple is sorry for faulty MacBook’s keyboard.

By Staff Reporter

Apple has admitted that a few of their MacBook keyboards have issues and they are “sorry” for this.

Following a bruising column from Joanna Stern at The Wall Street Journal on the faultly of keyboards, Apple issued a statement where it said it was aware that “a small number of users are having issues with their third-generation butterfly keyboard”.

“The vast majority of Mac notebook customers are having a positive experience with the new keyboard,” said Apple.

The keyboard problem is reported to be caused by dust or other particles building up beneath a MacBook’s keys, with the switches failing in certain cases as a result.

To fix the problem, Apple has changed the design of its 2018 MacBook keyboards. A silicon membrane has been placed under each key.

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