South Africans have taken to social media expressing their frustrations with the Unemployment Insurance Fund payment process.
Many of them have said that after years of contributing to the UIF they were only paid a few rands as the country finishes its week six of the COVID-19 enforced nationwide lockdown.
Business owners and companies as well as their employees say that the UIF has abandoned them during these difficult period when they are facing financial helplessness.
They say the slow pace at which payments are being processed as well as the fund’s rejection of claims is indeed a drawback for them.
Commissioner for UIF, Tebogo Maruping says, “People who applied yesterday – we are paying them today and people who applied with their files that is now 48 hours ago, we are also paying them today. So there is no backlog as far as UIF is concerned. We have automated most of our processes and we are paying as and when we receive applications.
Maruping added, saying..
“Today alone, we are paying R1.5billion to all the people that have applied so I cannot say there is a backlog at this stage.”
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