South African Social Security Agency (SASSA) in Mpumalanga province says they have come up with a schedule as they can only serve a minimum number of clients a day due to lockdown and strict restrictions.
Spokesperson for SASSA Mpumalanga, Senzeni Ngubeni says the social distance measures are affecting the number of clients that can be served on a daily basis.
The daily operation schedule is as follows:
- Monday and Tuesday- applications for Old Age Grant only
- Wednesday and Thursday -applications for Child Support Grant and Foster Care Grant only
- Friday, overflow applications from Wednesday and Thursday and Disability or Care Dependency Grants are on an appointment basis where SASSA has received medicals prior to the lockdown
- SASSA card issuing, PIN resets and replacement of cards will be done at the South African Post Office (SAPO)
Ngubeni says older persons and persons with disabilities social grant beneficiaries’ payment will be on 3 to 4 June 2020.
“Other social grants will be paid from 5 June 2020, where either the 3rd or the 5th falls on a weekend or public holiday, the payment date moves forward to the next working day,’ she said.
Ngubeni also urges beneficiaries to use official SASSA communication platforms or visit their local offices to inquire about accurate information where there is a misunderstanding.
“This will protect them from many scams that are circulating on social media,” she said.