Road Accident Fund
APPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE…
Tender summary
Road Accident Fund is inviting eligible suppliers to respond to tender RAF 2026 00049 for aPPOINTMENT OF A SERVICE PROVIDER FOR THE LICENSING, HOSTING, MAINTENANCE, SUPPORT AND ENHANCEMENT OF THE TELVIVA TELEPHONY, QUEUEMETRICS REPORTING, CALL CABINET RECORDING, NICE WORKFORCE MANAGEMENT (WFM) AND CALLBI SPEECH ANALYTICS SOLUTION FOR THE ROAD ACCIDENT FUND (RAF) FOR A PERIOD OF THIRTY-SIX (36) MONTHS.
The opportunity is listed for Gauteng, with delivery or work expected at 420 Witch-Hazel Avenue, Eco Glades 2 – Centurion – Pretoria – 0046.
Submissions close on 14 September 2026 at 13:00 SAST. Late responses may not be accepted.
A briefing session is scheduled for 27 August 2026 at 13:00 SAST at N/A.
Key tender details
- Department
- Road Accident Fund
- Category
- Other service activities
- Industry
- Construction
- Procurement method
- Request for Bid(Open-Tender)
- Budget
- Not disclosed
- Delivery location
- 420 Witch-Hazel Avenue, Eco Glades 2 - Centurion - Pretoria - 0046
Briefing session
Non-compulsory or not stated as compulsory
27 August 2026, 13:00 SAST
N/A
Who should respond
Suppliers should respond only after checking the official documents and confirming that they meet every administrative, technical, experience and registration requirement stated by the procuring institution.
Special conditions
N/A
Submission details
Use the official tender documents for the accepted submission method.
Verify on official eTender portalOfficial tender documents
Tender information is republished from the South African National Treasury eTender Publication Portal. Always confirm requirements, dates and submission instructions on the official source before responding.